Issues with Examplify and Legacy Portal Users
Incident Report for ExamSoft
Resolved
This incident has been resolved.
Posted Jun 22, 2020 - 08:11 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2020 - 07:30 CDT
Investigating
We are currently investigating reports of legacy portal users unable to register, download, and upload exams within Examplify. Additionally, legacy portal users are unable to log in to the portal.

Please note that if a student has previously downloaded an exam, they can start and take the exam without issue. Once they close an exam, it is safely stored on their hard-drive and can be uploaded at a later time. We will update this post as new information is available.
Posted Jun 22, 2020 - 07:02 CDT
This incident affected: Legacy Portal (examsoft.com/institutionid), Examplify Services, and Examplify for iPad Services.
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