Investigating - Due to higher than normal call volume, our Support wait times are currently longer than usual. If you do not need immediate assistance, we recommend emailing our 24/7 Support Team at Support@examsoft.com.
Sep 3, 14:02 CDT

About This Site

Check below to see what is happening

Legacy Portal (examsoft.com/institutionid) ? Operational
Legacy Portal Reporting ? Operational
Enterprise Portal (ui.examsoft.io) ? Operational
Enterprise Portal (New Portal) Reporting ? Operational
Examplify Services ? Operational
Examplify for iPad Services ? Operational
Exam Now ? Operational
Support ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - All delayed exam taker answer files have been successfully imported to the ExamSoft Legacy Portal. Thank you for your patience during this time and we apologize for any inconvenience.
Sep 18, 12:27 CDT
Investigating - We are currently investigating reports of delays importing exam taker answer files within the Legacy ExamSoft Portal (www.examsoft.com/yourinstitution). The exam taker answer flies are being successfully uploaded and received, the delay is importing the data in to the portal. This will not impact any new uploads after approximately 11am CT. We are continuing to process the delayed imports so they will be visible in the portal. We apologize for the inconvenience.
Sep 18, 11:20 CDT
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Resolved - This incident has been resolved.
Sep 9, 03:53 CDT
Investigating - We have currently identified slowness regarding Reporting and Scoring within the Enterprise (New) Portal (ui.examsoft.io).

We will update this post as new information is available.
Sep 8, 16:56 CDT
Sep 8, 2020
Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.