Legacy Portal and Examplify Unresponsive

Incident Report for ExamSoft

Resolved

This incident has been resolved.

Posted Sep 11, 2018 - 16:06 CDT

Monitoring

We are seeing services return to normal at this time. We are continuing to monitor and will update this post once all services are fully restored.

Posted Sep 11, 2018 - 15:51 CDT

Update

We are continuing to investigate this incident. Please note students who have downloaded their exam will be able to take their exam successfully, however they will be unable to upload at this time. Their answer file is safe on their device and can be retried once all services have been restored. Due to the incident, our support lines are busier than normal and you may experience a delayed hold time.

Posted Sep 11, 2018 - 15:38 CDT

Investigating

At this time, we are investigating reports that the Legacy Portal along with Examplify (for both New Portal and Legacy Portal) are inaccessible.

Posted Sep 11, 2018 - 15:24 CDT