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Legacy Portal (examsoft.com/institutionid) Operational
90 days ago
100.0 % uptime
Today
Legacy Portal Reporting Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal (ui.examsoft.io) Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal (New Portal) Reporting Operational
90 days ago
100.0 % uptime
Today
Examplify Services Operational
90 days ago
100.0 % uptime
Today
Examplify for iPad Services Operational
90 days ago
100.0 % uptime
Today
Exam Now Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.97 % uptime
Today
Liftupp Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - The Legacy SAML SSO certificate update has been completed.

Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated.

The updated certificate remains available here:
https://sso.examsoft.com/sp/metadata.xml

Thank you for your patience while we worked through this update.

May 11, 10:10 CDT
Monitoring - The Legacy SAML SSO certificate update has been completed.

A small number of customers may experience login issues if their Identity Provider (IdP) has not yet been updated with the new certificate. If users are unable to log in via SSO, please contact your IT team to ensure the correct SAML certificate is configured.

Our team remains available and is working with affected customers as needed.

The updated certificate is available here:
https://sso.examsoft.com/sp/metadata.xml

May 6, 09:11 CDT
Investigating - We will be implementing an SSO configuration update at 9:00 AM CT on 5/6/2026 that affects a small group of Legacy customers.

As part of this update, our SAML certificate will be refreshed. Impacted clients will need to update their configuration accordingly. Login attempts may fail until this update is completed.

Our team is working directly with affected customers to minimize disruption.

Our new certificate will be updated in our metadata located here at that time
https://sso.examsoft.com/sp/metadata.xml

May 5, 15:09 CDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026