Investigating - We are investigating an issue where Examplify exams that have monitoring enabled are unable to be reviewed by both AI and Human Review. Our team is actively investigating and working to restore normal service as quickly as possible.
Any videos submitted have been stored and will be reprocessed once we have resolved this issue.
Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.
Mar 19, 2026 - 11:18 CDT
We will be undergoing scheduled maintenance at this time. There will be several brief interruptions to the ExamSoft Legacy Portal and logins to Examplify for exams published from the Legacy Portal. If exam takers are already logged in to Examplify and have downloaded Legacy Portal exams prior to the maintenance window, then there will likely be no impact or interruption to the exam taking experience. Enterprise Portal customers will not be affected. Posted on
Mar 13, 2026 - 15:13 CDT
Past Incidents
Mar 19, 2026
Unresolved incident: Examplify Monitored Exams Unable to be Reviewed.
Resolved -
This incident has been resolved.
Mar 16, 10:28 CDT
Investigating -
ExamSoft's Australian 03-8594-1209 line is currently experiencing intermittent issues and may impact user's ability to call into our support line.
As we investigate, we encourage you to utilize our other support resources on examsoft.com/contact such as using the 954-429-8889 number, chat with us on our support.examsoft.com portal or email us at the examsoft-support@turnitin.com address.
Mar 4, 13:39 CST