Resolved -
Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again.
Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally.
At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.
Jun 17, 14:23 CDT
Monitoring -
We have observed that exam posting functionality through the Legacy Portal has been restored, and administrators should now be able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again.
At this time, we are continuing to investigate the cause of the issue. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded normally.
We will continue to provide updates as more information becomes available.
Jun 17, 10:50 CDT
Investigating -
We are currently investigating reports that administrators are unable to post exams through the Legacy Portal.
Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded once services are restored.
We will provide updates as more information becomes available.
Jun 17, 09:50 CDT