ExamSoft Status

Status

All Systems Operational

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Check below to see what is happening

Legacy Portal (examsoft.com/institutionid) Operational

Legacy Portal Reporting Operational

Enterprise Portal (ui.examsoft.io) Operational

Enterprise Portal (New Portal) Reporting Operational

Examplify Services Operational

Examplify for iPad Services Operational

Exam Now Operational

Support Operational

Liftupp Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

Outgoing Email Delays from Enterprise Portal

Resolved - This incident has been resolved.
Dec 5, 16:26 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 11:46 CST

Identified - We have identified an issue with outgoing emails from our Enterprise portal. You may experience a delay in receiving email reminders as well as requests to reset your ExamSoft Enterprise password.
Dec 5, 10:55 CST

Answer File Delay Showing in Legacy Portal

Resolved - This incident has been resolved.
Dec 5, 16:25 CST

Identified - We have identified a delay from answer files showing up in Legacy Portal once they have been submitted for Examplify. At the moment the delay appears to be 30 minutes until showing in the portal.
Dec 5, 11:53 CST

ExamSoft & Blackboard Integration Degradation

Resolved - This incident has been resolved.
Dec 5, 10:05 CST

Monitoring - We have released an updated Building Block, version 1.11.4, to address this issue. This version is compatible with Blackboard version 3900.54 for all Blackboard SaaS instances, as well as self-hosted instances running Java 11. In order to restore integration, your LMS admin will need to download the latest Building Block version and install it within your Blackboard instance.

To download the updated Building Block version 1.11.4, go to https://releases.examsoft.com/BuildingBlock-Legacy/1.11.4/

For instructions on how to install the Building Block, go to https://community.examsoft.com/s/article/Legacy-Portal-Blackboard-Integration
Dec 2, 15:23 CST

Update - We are continuing to work on a fix for this issue.
Dec 2, 12:21 CST

Update - We are continuing to work on a fix for this issue.
Dec 2, 11:55 CST

Identified - We want to inform you that the latest Blackboard release (3900.54) has disabled our integration. This only impacts ExamSoft Legacy customers using Blackboard SaaS and self-hosted Blackboard instances that have upgraded to 3900.54. For impacted customers, pushing grades from ExamSoft to Blackboard, as well as course and roster sync, will not work as intended.

Our team is aware of this development, and we’re actively working on a solution. We’ll provide a formal update within 2 business days. Upon finalizing a solution, we’ll communicate detailed instructions for any action you may need to take.

Our Client Success Managers and Support Agents are available for questions. The fastest and most direct way to receive updates is to subscribe to the ExamSoft status page at status.examsoft.com
Dec 2, 11:31 CST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.