Support Downtime

Incident Report for ExamSoft

Resolved

This incident has been resolved.

Posted May 16, 2022 - 06:24 CDT

Update

The issue has been identified and a fix is being implemented. ExamSoft Support services are currently offline. While services are down, please refer to our community articles and guides for additional assistance at the https://community.examsoft.com/s/ website.

Posted May 15, 2022 - 22:09 CDT

Identified

The issue has been identified and a fix is being implemented. Phone services have been restored; however, chat services are still impacted. While we investigate, please refer to our community articles and guides for additional assistance at the https://community.examsoft.com/s/ website.

Posted May 15, 2022 - 06:04 CDT

Update

Phone services have been restored; however, chat services are still impacted. While we investigate, please refer to our community articles and guides for additional assistance at the https://community.examsoft.com/s/ website.

Posted May 15, 2022 - 06:02 CDT

Investigating

ExamSoft Support services are currently offline. We are currently investigating the issue and will update the status as more information becomes available. While services are down, please refer to our community articles and guides for additional assistance at the https://community.examsoft.com/s/ website.

Posted May 14, 2022 - 21:03 CDT

Identified

Posted May 14, 2022 - 06:03 CDT

Update

We are continuing to experience an outage with ExamSoft Support. While we investigate, please refer to our community articles and guides for additional assistance at the https://community.examsoft.com/s/ website.

Posted May 14, 2022 - 05:36 CDT

Investigating

Posted May 13, 2022 - 20:59 CDT

This incident affected: Support.