ExamSoft Service Incident, August 17th

Incident Report for ExamSoft

Resolved

The issues affecting Enterprise have been fully resolved. Users should no longer experience any issues logging in or accessing the platform.

We apologize for the disruption and appreciate your patience while we restored service.
Posted Aug 17, 2026 - 16:30 CDT

Update

We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services.

We are currently monitoring to verify that no additional issues arise.
Posted Aug 17, 2026 - 14:51 CDT

Monitoring

We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services.

We are currently monitoring to verify that no additional issues arise.

Next update: Within 30
Posted Aug 17, 2026 - 12:01 CDT

Investigating

We’ve run into some issues.

Enterprise is currently experiencing an unexpected service incident.

During this time, you may find that you are not able to log in and access our services.

We will share updates here so you can track our progress while we resolve the issue.

Next update: Within 30 minutes
Posted Aug 17, 2026 - 10:42 CDT
This incident affected: Enterprise Portal (ui.examsoft.io).